IELTS General Training Writing Task 1: Hotel Feedback Letter
The Task:
You recently organised an all-day meeting for your company, which took place in a local hotel. In their feedback, participants at the meeting said that they liked the hotel, but they were unhappy about the food that was served for lunch.
Write a letter to the manager of the hotel. In your letter:
- say what the participants liked about the hotel
- explain why they were unhappy about the food
- suggest what the manager should do to improve the food in future
Write at least 150 words.
Task 1
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Band 9 Model Answer
Dear Sir or Madam,
I am writing to provide feedback regarding the all-day corporate strategy meeting my company hosted at your hotel on the 15th of March.
Firstly, I would like to pass on our sincere compliments regarding your conference facilities. The participants were highly impressed by the spaciousness of the meeting room, the seamless Wi-Fi connectivity, and the professionalism of your audiovisual support staff. The environment was perfectly conducive to a productive day of work.
Unfortunately, the same cannot be said for the lunch service. A significant number of our attendees expressed extreme disappointment with the catered food. The hot dishes were served lukewarm, and the portion sizes were noticeably inadequate for a group of fifty people. Furthermore, despite our prior written request, there were absolutely no suitable options for our vegetarian and gluten-intolerant colleagues, leaving several participants without a proper meal.
To prevent this from recurring with future corporate clients, I strongly suggest that you review your current catering supplier. Implementing strict temperature control measures for hot buffets and ensuring that dietary requirements are meticulously recorded and prepared for would drastically improve the dining experience.
Yours faithfully,
Jordan Lee
💡 Why this is a Band 9 Answer:
- Task Achievement: All three bullet points are covered comprehensively and logically. The tone is perfectly formal and professional, which is the exact register required when writing a complaint/feedback letter to a hospitality manager.
- Coherence & Cohesion: Paragraphs are seamlessly structured. The logical flow moves naturally from positive feedback, to the specific complaints regarding the food, and finally to highly practical, actionable suggestions.
- Lexical Resource: Uses precise, advanced vocabulary appropriate for corporate event management (sincere compliments, seamless Wi-Fi connectivity, conducive to a productive day, noticeably inadequate, meticulously recorded).
- Grammatical Range & Accuracy: Employs a superb mix of complex sentence structures flawlessly while maintaining accurate phrasing (“To prevent this from recurring… I strongly suggest that you review your current catering supplier.”).
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IELTS General Training Writing Task 2: Lack of Exercise at Work
The Task:
Many working people get little or no exercise either during the working day or in their free time, and have health problems as a result.
Why do many working people not get enough exercise?
What can be done about this problem?
Write at least 250 words.
Task 2
Band 9 Model Essay
In contemporary society, a significant proportion of the working population leads a highly sedentary lifestyle, resulting in a severe lack of physical exercise and subsequent health complications. This essay will explore the primary reasons behind this modern epidemic and propose effective, actionable solutions to mitigate the issue.
The foremost reason why professionals fail to engage in adequate physical activity is the inherently stationary nature of the modern workplace. The vast majority of corporate roles now require employees to sit in front of computer screens for eight to ten hours a day. Furthermore, the modern workday is frequently extended by lengthy, exhausting commutes. By the time individuals return home, they are often too mentally and physically drained to even consider visiting a gym or going for a run. This relentless daily cycle of sitting and mental exhaustion leaves virtually no room or energy for dedicated fitness routines.
Despite these challenges, there are highly effective measures that can be implemented by both employers and individuals to reverse this trend. On a corporate level, companies must take active responsibility for their employees’ health by integrating movement into the workday. Providing standing or treadmill desks, offering subsidized gym memberships, and mandating regular screen-breaks can drastically increase daily activity levels. Some progressive organizations even host brief, midday yoga or stretching sessions to break up the monotony of desk work.
On an individual level, workers can adopt the concept of “active commuting,” such as cycling or walking to the office instead of driving or taking the bus. Additionally, integrating “micro-workouts” into the day—like taking the stairs instead of the elevator or completing a brisk ten-minute walk during a lunch break—can accumulate into significant physical benefits over time without requiring a massive time commitment.
In conclusion, the severe lack of exercise among working professionals is primarily driven by stationary office environments and exhausting daily schedules. However, by fostering a more health-conscious corporate culture and making small, active changes to individual daily habits, both companies and workers can effectively combat this issue and significantly improve long-term public health.
💡 Why this is a Band 9 Answer:
- Task Response: The essay perfectly addresses both questions. It clearly details the causes (sedentary desk jobs, commuting exhaustion) and thoroughly outlines solutions for both corporations (standing desks, gym subsidies) and individuals (active commuting, micro-workouts).
- Coherence & Cohesion: The essay utilizes a highly effective four-paragraph structure. Transition phrases guide the reader effortlessly through the complex arguments (The foremost reason, Furthermore, Despite these challenges, On a corporate level, On an individual level, In conclusion).
- Lexical Resource: Showcases an exceptional, sophisticated vocabulary suited for a health and lifestyle discursive essay (sedentary lifestyle, subsequent health complications, inherently stationary, mental exhaustion, active commuting, health-conscious corporate culture).
- Grammatical Range & Accuracy: Uses a wide variety of complex grammatical structures perfectly, creating a highly persuasive, authoritative, and academic tone.
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